SOC 26 min read

Who Can Perform a SOC 2 Audit?

Understanding who can conduct your SOC 2 audit and how to choose the right auditor is crucial for a successful compliance journey.

Key Takeaways

Point Summary
Who can audit Only licensed CPA firms can perform SOC 2 audits and issue reports
Independence required Auditors must be independent - your compliance platform cannot also be your auditor
Auditor types Big Four ($50K-$150K+), National firms ($25K-$80K), Specialized SOC firms ($15K-$50K), Boutique ($10K-$35K)
Selection timeline 4-5 weeks from shortlist to engagement
Key criteria SOC 2 experience, industry expertise, pricing transparency, timeline availability

Quick Answer: Only licensed CPA firms can perform SOC 2 audits. For startups, specialized SOC 2 audit firms offer the best value at $15K-$50K for Type 2 audits.

The Short Answer

Only a licensed CPA firm can perform a SOC 2 audit and issue a SOC 2 report.

SOC 2 is an attestation standard developed by the American Institute of Certified Public Accountants (AICPA). By regulation, only licensed CPA firms can issue attestation reports under AICPA standards.

Understanding SOC 2 Auditors

What is a CPA Firm?

A Certified Public Accountant (CPA) firm is a business licensed to practice public accounting. For SOC 2 audits, the firm must:

  • Hold a valid CPA license
  • Comply with AICPA professional standards
  • Maintain independence from the organization being audited
  • Have qualified staff trained in SOC examinations

Auditor Independence

Independence is a critical requirement. Your auditor cannot:

  • Be employed by your company
  • Have financial interest in your company
  • Provide certain consulting services that would impair independence
  • Have close relationships with your management

This is why compliance platforms (like Bastion) and auditors are separate entities. We help you prepare, but we don't audit you.

Types of SOC 2 Auditors

Big Four Accounting Firms

Firms: Deloitte, PwC, EY, KPMG

Pros Cons
Highly recognized brand Very expensive ($50K-$150K+)
Deep expertise May deprioritize smaller clients
Global presence Less flexible

Best for: Large enterprises, public companies, highly regulated industries

National/Regional CPA Firms

Examples: BDO, Grant Thornton, RSM, Moss Adams, Armanino

Pros Cons
Strong reputation Still relatively expensive
Good expertise May have waitlists
More accessible than Big Four Variable quality across offices

Best for: Mid-market companies, growing scale-ups

Specialized SOC 2 Audit Firms

Examples: Schellman, A-LIGN, Johanson Group, Prescient Assurance

Pros Cons
SOC 2 specialists Less brand recognition
Competitive pricing Focused scope of services
Efficient processes May have capacity constraints
Tech-savvy

Best for: Startups, SaaS companies, tech-focused businesses

Boutique CPA Firms

Pros Cons
Most affordable Variable quality
Personalized service Limited capacity
Flexible May lack SOC 2 experience

Best for: Very early stage, budget-constrained companies

How to Choose an Auditor

Key Selection Criteria

1. SOC 2 Experience

Questions to ask:

  • How many SOC 2 audits do you complete annually?
  • What percentage of your practice is SOC examinations?
  • Do you have experience with companies like ours (size, industry)?

Red flags:

  • SOC 2 is a small part of their practice
  • Limited experience with your industry
  • Can't provide relevant references

2. Industry Expertise

Different industries have unique considerations:

Industry Look For
SaaS Cloud infrastructure experience
Fintech Financial services knowledge
Healthcare HIPAA familiarity
AI/ML Understanding of AI systems

3. Pricing Transparency

Questions to ask:

  • What's the total fixed fee for the audit?
  • Are there additional charges for scope changes?
  • What's included vs. extra (e.g., management letters)?

Red flags:

  • Hourly billing with no cap
  • Vague pricing "starting at" amounts
  • Hidden fees for common activities

4. Timeline and Availability

Questions to ask:

  • When can you start our audit?
  • How long will the audit take?
  • What's your availability for questions during the year?

Red flags:

  • No availability for 3+ months
  • Unclear timeline commitments
  • Unresponsive during evaluation

5. Technology and Process

Questions to ask:

  • Do you support evidence collection platforms?
  • How do you prefer to receive evidence?
  • What's your process for managing requests?

Red flags:

  • Require everything via email attachments
  • No experience with compliance platforms
  • Manual, paper-heavy processes

6. References

Questions to ask references:

  • How was the audit process?
  • Were there any surprises?
  • Would you use them again?
  • How responsive were they to questions?

The Auditor Selection Process

Step 1: Create a Shortlist (Week 1)

Identify 3-5 potential auditors based on:

  • Recommendations from peers or your compliance platform
  • Industry experience
  • Size fit (don't engage Big Four if you're a 20-person startup)

Step 2: Request Proposals (Week 2)

Send each firm:

  • Company overview
  • Systems in scope
  • Desired Trust Services Criteria
  • Target audit timeline
  • Report type (Type 1 or Type 2)

Step 3: Evaluate Proposals (Week 3)

Compare based on:

  • Total cost (ensure apples-to-apples comparison)
  • Timeline fit
  • Experience relevance
  • Communication quality

Step 4: Conduct Interviews (Week 3-4)

Meet with top 2-3 candidates:

  • Assess communication style
  • Evaluate team assigned to your audit
  • Clarify any proposal questions
  • Check cultural fit

Step 5: Make Decision (Week 4)

Choose based on:

  • Best value (not necessarily cheapest)
  • Strongest experience fit
  • Best communication and responsiveness
  • Available timeline

Step 6: Engage and Schedule (Week 5)

  • Sign engagement letter
  • Schedule audit dates
  • Introduce audit team to your compliance team
  • Align on evidence delivery expectations

Cost Ranges by Auditor Type

Auditor Type Type 1 Range Type 2 Range
Big Four $40K - $100K+ $60K - $150K+
National Firms $25K - $50K $40K - $80K
Specialized SOC Firms $15K - $30K $25K - $50K
Boutique Firms $10K - $20K $18K - $35K

Note: Costs vary significantly based on scope, complexity, and location.

What to Expect from Your Auditor

Before the Audit

  • Engagement letter outlining scope and fees
  • Information request list
  • Kickoff meeting to align on process
  • Timeline and milestone expectations

During the Audit

  • Evidence requests (often via platform portal)
  • Walkthrough meetings for key controls
  • Questions and clarifications
  • Status updates on progress

After the Audit

  • Draft report for your review
  • Discussion of any findings or exceptions
  • Final report issuance
  • Management letter (if applicable)

Common Auditor Issues and Solutions

Issue Solution
Auditor unresponsive Set expectations upfront, escalate early
Excessive evidence requests Use compliance platform for organization
Scope creep Get fixed-fee engagement, document scope clearly
Delayed report Book auditor with availability, provide evidence promptly
Unexpected findings Do readiness assessment before audit

Need help selecting an auditor? Talk to our team →